Always On · 24/7 Emergency Response
Last updated: August 17, 2026
Ortiz Property Solutions LLC d/b/a Ortiz Property Solutions ("OPS," "we," "us") respects your privacy. This policy explains what information we collect through this website (the "Site") and in the course of providing commercial property services (the "Services"), how we use it, and the choices you have.
When you contact us through this website (the "Site") — by submitting a service request form, calling, or emailing — we collect the information you provide, such as your name, company, email address, phone number, property address, and details about the services you are requesting.
We may also collect information in the course of providing our services, including before-and-after photographs of job sites (which may incidentally include people, vehicles, or buildings) and information provided to us by property owners, managers, tenants, or service partners.
Like most websites, we may also automatically collect basic technical information when you visit, such as your browser type, device type, pages viewed, and general location. Information may also be collected by embedded maps, videos, chat tools, scheduling systems, or analytics providers used on the Site.
All information that can be directly or indirectly used to identify you is referred to as “Personal Information.” The categories of Personal Information we collect and/or process are set out below:
Category of Personal Information | Sources of information | |
|---|---|---|
Identifiers, such as name, company name, address, phone number, and email address. | From Client representatives when they provide information about or registering to use the Services. | |
Commercial information, such as the Client representative's relationship with us over time. | From individuals, including via transactions and automated methods tied to service providers on whom we rely for our Services. From individuals completing any of our website forms (for example, text in "comments" fields, event sign-up information, surveys and property reviews). | |
Internet activity or electronic network activity information, including but not limited to Internet Protocol addresses. | From individuals, as a user navigating through our Site and from automated technologies we may employ on our Site or through our service providers. | |
Professional or employment-related information, including social security number, ethnicity and/or nationality, and similar demographic information. | From individuals, as an applicant for an open position or a current employee and to the extent required for employment, onboarding, payroll administration and reporting purposes (including via self-report surveys). | |
Identifiers and commercial information. | From Clients, to the extent required to provide our Services for our business. |
We act in the capacity of a data controller when we ask you to submit your Personal Information that is necessary to ensure your access and use of the Site. In such instances, we are a data controller because we determine the purposes and means of the processing of Personal Information.
In order to make the Site available to you, or to meet a legal or regulatory obligation, we may collect and use certain of your Personal Information. If you do not provide the Personal Information that we request, we may not be able to provide you with full access to all of the features of the Site. We use Personal Information to perform Services for our Clients and enhance our Site, including to:
Respond to requests for information and questions. For example, to respond to your requests for information about our Services. We may also use Personal Information to communicate with you about our Services or your use of the Site, including to confirm your identity.
Develop, provide, deliver, and improve the Site and our Services. For example, to refine and improve the Site such as to add new features and improve the Client experience, or to conduct internal research to make such improvements.
Provide you with Services. For example, to deliver our Services either for or on behalf of our Clients, including to identify individuals associated with a current Client.
Market, promote, and conduct advertising for the Services. For example, we use Personal Information to send marketing communications via email or other methods, where you have not opted out of such communications.
Operate, maintain, secure, and improve current and future Sites. For example, to understand data about Client use of the Site and Services and to learn about the Site's performance and identify areas for improvement.
Comply with any procedures, laws, and regulations which apply to us or our processing. For example, we comply with subpoenas and other court orders to process data where we have determined there is a legal requirement for us to do so. We may provide information to government authorities or agencies as required by applicable law and in relation to their investigations.
Establish, exercise, or defend our legal rights. We may process your Personal Information in connection with establishing, exercising, or defending our legal rights where it is necessary for our legitimate interests or the legitimate interests of others or for fraud prevention. For example, we may process information you provide to identify any fraudulent, harmful, unauthorized, unethical or illegal activity such as use of another individual's identity and we may use Personal Information as necessary to defend ourselves in litigation or enforce our rights or agreements with others.
Conduct recruiting and hiring activities. We will review the information you submit to determine if your qualifications and experience match any available opportunities, to conduct background checks, and verify the information you provide, communicate with you regarding any opportunities, improve our recruiting processes, process your onboarding if hired, and comply with applicable labor and employment laws.
We do not sell your personal information, and we do not use it for purposes unrelated to those described in this policy.
We share information only as needed to run our business — for example, with service providers that help us with scheduling, invoicing, communications, or website hosting. These providers are only permitted to use your information to perform services for us.
We may also disclose information if required by law, or to protect the rights, safety, or property of Ortiz Property Solutions, our customers, or others.
This website may use cookies or similar technologies to keep the site functioning properly and to understand general usage patterns. You can control cookies through your browser settings; disabling them may affect how parts of the site work.
All computers and servers on the Internet use Internet Protocol ("IP") addresses to recognize and communicate with each other. IP addresses are collected automatically through Site visits or third-party tools. We collect and maintain IP addresses to administer and analyze our Site and report aggregate information. Additionally, we collect IP addresses to analyze traffic patterns and generate marketing and sales leads.
We may associate your IP address with your personally identifiable information and may maintain, use, and disclose such information in accordance with the terms of this Privacy Policy.
If you provide contact information through the Site, then you consent to Ortiz Property Solutions using the information that you have provided to respond to your inquiries. To the extent we engage in marketing communications, you may manage your receipt of marketing communications by clicking on the "unsubscribe" link located on the bottom of Ortiz Property Solutions marketing emails. Client representatives cannot opt out of receiving transactional emails related to their account with Ortiz Property Solutions.
We take reasonable administrative and technical measures to protect the information we hold. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
In the event we become aware that the security of any Site has been compromised or your Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigation and reporting, as well as notification to and cooperation with law enforcement authorities. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user because of the breach or if notice is otherwise required by law.
Ortiz Property Solutions retains the Personal Information we receive for the duration of your relationship with Ortiz Property Solutions, and where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements, to enforce our agreements, resolve disputes, warranty periods, limitation periods or comply with our legal obligations). Retention periods may be extended if we are required to preserve your Personal Information because of litigation, investigations and other similar proceedings, or if a longer retention period is required or permitted by applicable law.
You may request access to, correction of, or deletion of the personal information we hold about you by contacting us using the details below. We will respond to reasonable requests within a reasonable timeframe, subject to any legal record-keeping obligations.
Our Site is not intended for children under 16 years of age. No one under age 16 may provide any information on the Site. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on the Site or through any of its features, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 years of age without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16 years of age, please contact us at info@OrtizPropertySolutions.com.
We may update this policy periodically. We will post the updated policy with a new "Last Updated" date and provide additional notice of material changes when required by law.
Questions about this policy or your information? Reach us at info@OrtizPropertySolutions.com or (720) 691-9926, or by mail at Ortiz Property Solutions, Commerce City, Colorado.
